Casless Privacy Policy
This Privacy Policy explains how Casless (“Casless”, “we”, “us”, or “our”) may collect, use, disclose, retain and protect information relating to users of the Casless website, application and services.
By using Casless, you acknowledge that your information may be processed as described in this Privacy Policy, subject to applicable law.
1. Important Information
Casless may operate internationally. Privacy and data-protection laws differ between jurisdictions.
Where applicable law provides users with rights or protections that cannot lawfully be excluded, those rights remain unaffected by this Privacy Policy.
Nothing in this Privacy Policy is intended to remove or limit a right that cannot legally be removed or limited.
2. Information We May Collect
Depending on the services you use, we may collect:
2.1 Account Information
- name;
- email address;
- phone number;
- username;
- password or authentication information;
- account preferences;
- communication preferences.
2.2 Identity and Compliance Information
Where required for legal, regulatory, security or compliance purposes, we may collect information such as:
- date of birth;
- nationality or residency information;
- identity-verification information;
- identification-document information;
- verification results;
- source-of-funds or source-of-wealth information where legally required;
- sanctions and compliance screening results.
We may use specialized third-party verification providers to perform these functions.
2.3 Digital-Asset Information
Depending on the functionality used, we may process:
- wallet addresses;
- blockchain addresses;
- transaction hashes;
- transaction history;
- asset balances;
- deposit and withdrawal information;
- blockchain network information;
- transaction metadata.
Blockchain networks may be public or publicly auditable. Information recorded on a blockchain may remain publicly accessible and may not be capable of being deleted by Casless.
2.4 Device and Technical Information
We may collect:
- IP address;
- device type;
- operating system;
- browser information;
- application version;
- language;
- time zone;
- approximate location derived from technical information;
- device identifiers;
- logs;
- diagnostic information;
- security information.
2.5 Usage Information
We may collect information regarding:
- pages viewed;
- features used;
- interactions;
- search activity;
- preferences;
- session information;
- errors;
- performance information.
3. How We Use Information
Subject to applicable law, we may use information to:
- provide and operate Casless;
- create and maintain accounts;
- authenticate users;
- provide requested services;
- perform identity verification;
- comply with legal & regulatory requirements;
- prevent fraud;
- detect suspicious activity;
- perform sanctions screening;
- protect users and Casless;
- process transactions;
- provide market analytics;
- improve products & algorithms;
- maintain security;
- communicate with users & support;
- enforce Terms & defend claims.
4. Automated Processing and AI
Casless may use automated systems, algorithms, statistical models, artificial intelligence and machine-learning technologies.
These systems may process information to identify patterns, detect unusual activity, improve security, personalize experiences, generate market analysis, produce risk assessments, produce analytical scores, and improve system performance.
Automated systems may produce inaccurate, incomplete or unexpected results.
Where applicable law provides rights relating to automated decision-making or profiling, Casless will process such requests in accordance with that law.
5. Market Analysis Data
Casless may combine information from multiple sources, including public blockchain data, market data providers, exchanges, public sources, third-party APIs, statistical information, historical data, and internally generated information.
Casless does not guarantee that all third-party or publicly available information is complete, accurate, current or error-free.
6. Cookies and Similar Technologies
We may use cookies, SDKs, pixels, local storage and similar technologies for authentication, security, analytics, performance, functionality, preferences, fraud prevention, and communications.
Users may have the ability to control certain cookies through their browser or device settings, subject to technical limitations.
7. Information Sharing
We may disclose information to identity-verification providers, compliance providers, blockchain analytics providers, cloud providers, technology providers, analytics providers, security providers, payment or financial service providers, professional advisers, legal advisers, auditors, regulators, law-enforcement authorities, courts, governmental authorities, corporate transaction counterparties, and other service providers necessary to operate Casless.
We do not intend to sell personal information in a manner prohibited by applicable law.
8.Legal & Regulatory Disclosure
We may disclose information where reasonably necessary to comply with applicable law, court orders, regulatory requirements, respond to lawful governmental requests, prevent fraud, money laundering, terrorist financing, enforce sanctions, investigate security incidents, or protect rights, property or safety.
9. International Data Transfers
Casless may process information in countries other than the country in which the user resides. Where applicable law requires safeguards for international data transfers, we will seek to use legally recognized mechanisms.
10. Data Security
We use reasonable technical, organizational and administrative measures designed to protect information. However, no security system is completely secure. Users are responsible for maintaining the security of their credentials and devices.
11. Data Retention
We retain information for as long as reasonably necessary for legal, regulatory, security, accounting, dispute-resolution and compliance purposes, even after account closure where required.
12. Your Privacy Rights
Depending on your jurisdiction, you may have rights concerning your personal information, including rights to:
13. Children
Casless is not intended for persons who are legally prohibited from using digital-asset or financial services due to age.
14. Third-Party Services
Casless may integrate with third-party services which have their own privacy policies and terms.
15. Account Closure
Closing an account does not necessarily result in immediate deletion of all information. Blockchain records remain permanently accessible on decentralized networks.
16. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will become effective on the stated date.
17. Contact Us
For privacy-related questions or requests: